Privacy Policy

At Cart Pilot, we are committed to protecting your privacy and handling data responsibly. This Privacy Policy explains how we collect, use, and safeguard information related to merchants and their customers when providing Cart Pilot’s Shopify app services. By using Cart Pilot, you agree to this Privacy Policy.

1. Information We Collect

Merchant Data: We collect information such as store details, contact information, Shopify shop identifiers, and app configuration data needed to provide Cart Pilot.

Usage Data: We may collect technical and usage information to maintain, monitor, and improve the app.

2. How We Use Your Information

- To provide, operate, and improve Cart Pilot.

- To support cart goals, cart drawer experiences, upsells, and related app functionality.

- To troubleshoot issues, maintain security, and prevent fraud or misuse.

- To comply with legal obligations and Shopify platform requirements.

3. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information we process and to reduce the risk of unauthorized access, disclosure, or misuse.

4. Data Sharing and Disclosure

We do not sell merchant or customer data. We may share data only:

- With service providers that help us operate Cart Pilot under appropriate confidentiality obligations.

- With Shopify as part of the app’s normal operation.

- When required by law, regulation, legal process, or to protect our rights and the security of the service.

5. Merchant Responsibilities

Merchants are responsible for:

- Providing any required notices to their customers.

- Obtaining any necessary consents.

- Complying with applicable privacy and data protection laws.

6. Data Retention

We retain data only for as long as needed to provide Cart Pilot, meet legal obligations, resolve disputes, and enforce our agreements. Merchants may request deletion of their data, subject to any legal or operational retention requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with the revised policy.

8. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at cartpilot.sh@gmail.com

Privacy Policy

At Cart Pilot, we are committed to protecting your privacy and handling data responsibly. This Privacy Policy explains how we collect, use, and safeguard information related to merchants and their customers when providing Cart Pilot’s Shopify app services. By using Cart Pilot, you agree to this Privacy Policy.

1. Information We Collect

Merchant Data: We collect information such as store details, contact information, Shopify shop identifiers, and app configuration data needed to provide Cart Pilot.

Usage Data: We may collect technical and usage information to maintain, monitor, and improve the app.

2. How We Use Your Information

- To provide, operate, and improve Cart Pilot.

- To support cart goals, cart drawer experiences, upsells, and related app functionality.

- To troubleshoot issues, maintain security, and prevent fraud or misuse.

- To comply with legal obligations and Shopify platform requirements.

3. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information we process and to reduce the risk of unauthorized access, disclosure, or misuse.

4. Data Sharing and Disclosure

We do not sell merchant or customer data. We may share data only:

- With service providers that help us operate Cart Pilot under appropriate confidentiality obligations.

- With Shopify as part of the app’s normal operation.

- When required by law, regulation, legal process, or to protect our rights and the security of the service.

5. Merchant Responsibilities

Merchants are responsible for:

- Providing any required notices to their customers.

- Obtaining any necessary consents.

- Complying with applicable privacy and data protection laws.

6. Data Retention

We retain data only for as long as needed to provide Cart Pilot, meet legal obligations, resolve disputes, and enforce our agreements. Merchants may request deletion of their data, subject to any legal or operational retention requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with the revised policy.

8. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at cartpilot.sh@gmail.com